Use this page to answer common customer questions about account access, downloads, and digital product delivery.
After PayPal confirms the payment through IPN, the order is marked complete and the download is released to the purchasing account.
Yes. Downloads are tied to the customer account used during checkout so the purchase history and download access stay connected.
The order success page can return before PayPal IPN finishes its confirmation. Refresh the page after a few moments or check the account downloads area.
Download expiration and maximum use limits are controlled in the admin payment settings. Once a link expires, the site can require a fresh release or support follow-up.
Yes, as long as the link is still active and has not exceeded the configured usage limit.
Microcyb is designed for digital products such as xLights sequences, animations, songs, voice overs, and bundled show assets.